Union Bank of India Customer Care No.
24/7 Toll–Free Helpline: 1800 22 22 44
Union Bank of India Customer Care Policy
The customer care policy of Union Bank of India is designed to ensure that customer complaints and queries are addressed in a timely and effective manner. The policy covers areas such as response time, resolution time, grievance redressal, customer feedback and communication.
Response Time: Customer queries and complaints will be addressed within 24 hours of receipt.
Resolution Time: All customer queries and complaints will be resolved within 5 working days. Grievance Redressal: Union Bank of India has established a customer grievance redressal mechanism to address customer complaints and queries. The grievance redressal system is designed to ensure that customer complaints are addressed in a timely and effective manner.
Customer Feedback: Union Bank of India values customer feedback and encourages customers to provide feedback on their experiences with the bank’s services. Communication: Union Bank of India will communicate with customers through various channels such as telephone, email, SMS, web chat and social media. Customers can also visit the bank’s website to access customer care information.
Union Bank of India product & services
1. Savings Account: Union Bank of India offers a range of Savings Accounts to meet customers’ needs. These include: Regular Savings Account, Senior Citizens Savings Account, Women Savings Account, Suvidha Savings Account, and Minor Savings Account.
2. Fixed Deposits: Union Bank of India offers attractive Fixed Deposit schemes for customers. These include Flexible Term Deposits, Senior Citizens Fixed Deposits, and Tax Saver Deposits.
3. Loans and Credit Cards: Union Bank of India offers various Loan and Credit Card products. These include Personal Loans, Car Loans, Education Loans, Home Loans, and Credit Cards.
4. Insurance: Union Bank of India offers insurance products such as Life Insurance, Health Insurance, and Motor Insurance.
5. Mutual Funds: Union Bank of India offers a range of Mutual Fund products. These include Equity Funds, Debt Funds, and Liquid Funds.
6. Online Banking: Union Bank of India offers online banking services to customers. These include Mobile Banking, Internet Banking, and UPI.
7. Demat Accounts: Union Bank of India offers Demat Accounts to customers. This allows customers to hold their shares and securities in electronic form.