HDFC Bank Customer Care Number:
1800 102 4353
Policy and Product Related Queries:
1800 266 4332
HDFC Bank Customer Care Policy
HDFC Bank is committed to providing excellent customer service and support, and our customer care policy is designed to ensure that all customers are treated with utmost respect and care. Our customer care policy includes:
1. All customer requests and complaints will be attended to promptly and courteously.
2. All customer inquiries, complaints and feedback will be taken seriously and addressed immediately.
3. We will provide timely information and updates to our customers regarding their accounts and financial products.
4. We will ensure that our customer service is of the highest standards and will strive to continuously improve the customer experience.
5. We will ensure that our customer service staff are knowledgeable and well-trained to provide accurate information and advice to our customers.
6. We will ensure that all customer queries are addressed and resolved in a timely manner.
7. We will ensure that all customer data is kept secure and confidential.
8. We will ensure that customer feedback is taken into consideration when developing new products and services.
9. We will ensure that our customer service policies are transparent and clearly communicated to all customers.
10. We will strive to provide a rewarding customer experience.
HDFC Bank Product
HDFC Bank offers a wide range of financial products and services, including savings and current accounts, credit cards, loans, investments, deposits, insurance, mutual funds and NRI banking. The bank also offers international services such as remittances, foreign currency exchange, trade finance and cash management. It also provides digital banking services such as mobile banking, internet banking and UPI payments.