Bharat Sanchar Nigam Limited (BSNL) is an Indian telecommunications company headquartered in New Delhi, India. BSNL is the largest provider of fixed telephony, largest broadband services provider with more than 60% market share and fourth largest mobile telephony provider in India. BSNL provides services in almost all parts of India except Mumbai and New Delhi, which are managed by MTNL. It also provides telecom services in the Union Territories of India. BSNL offers a wide range of services in the telecom sector including landline, broadband, mobile services, IPTV, Leased Lines, MPLS, and more.
BSNL customer care no
BSNL customer care number: 1503 (toll-free) or 1800-180-1503 (toll-free).
BSNL customer care policy
BSNL customer care policy is based on providing quality customer service to its customers. The policy includes attaining customer satisfaction by providing prompt and satisfactory services. It also includes responding to customer inquiries and complaints in a timely manner. BSNL ensures that all customer service representatives adhere to all applicable regulations and laws as well as the company’s own policies and procedures. BSNL also provides customers with the option of raising complaints or queries online and also allows them to track the progress of their complaint. Finally, BSNL provides customers with the option of returning products that do not meet their needs or expectations.
BSNL product and service
Products
- Landline
- Broadband
- FTTH
- Mobile
- Wi-Fi Hotspot
- Wi-Fi Dongle
Services
1. Voice Calling
2. International Roaming
3. Broadband Plans
4. Broadband Add-ons
5. Network Solutions
6. Landline Plans
7. Mobile Plans
8. Value Added Services
9. Digital TV Connections
10. Business Solutions
