Bank of India Customer Care No.
1800 22 0229
Bank of India Customer Care Policy
The Bank of India strives to provide its customers with the best customer service possible. To ensure that this is achieved, the Bank of India has put in place policies and procedures to ensure that customer complaints are addressed promptly and courteously. The Bank of India has a dedicated customer service team which is available 24/7 to address customer complaints and enquiries. Customers can contact the Bank of India customer service team via phone, email or the Bank of India website. The Bank of India is committed to addressing customer complaints in a timely manner. All customer complaints will be acknowledged within 24 hours and a response will be provided within 72 hours. If a customer is not satisfied with the response received from the Bank of India, they may escalate their complaint to the Bank of India’s Customer Relations Officer. The Bank of India also provides customers with access to an online complaints portal which allows customers to log, track and manage their complaints. The Bank of India also provides customers with access to a range of dispute resolution options, such as mediation, negotiation and arbitration, should a customer’s complaint remain unresolved. The Bank of India is committed to ensuring the satisfaction of its customers and the Bank of India customer care policy outlines the Bank of India’s commitment to providing excellent customer service.
Bank of India Product
Bank of India offers a variety of banking products and services to its customers, including:
1. Savings and Current Accounts
2. Fixed Deposits
3. Recurring Deposits
4. Loans
5. Credit Cards
6. Mutual Funds
7. Insurance
8. Demat and Trading Accounts
9. Wealth Management Services
10. NRI Services
11. Forex Services
12. Merchant Banking Services
13. Online Banking
14. Mobile Banking
15. UPI Services
